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Privacy Statement

Privacy statement 

In Solihull the Local Safeguarding Children Partnership and the Safeguarding Adults Board are committed to protecting your privacy when you use our services. 

This notice explains what personal data (information) we hold about you, how we collect, and how we may use and share information about you. We are required to give you this information under data protection law. 

About us 

We support and enable local organisations and agencies to work together in a system where: 

  • children and adults are safeguarded and their welfare promoted 
  • partner organisations and agencies collaborate, share, and co-own the vision for how to achieve improved outcomes for vulnerable adults and children 
  • organisations and agencies challenge appropriately and hold one another to account effectively 
  • there is early identification and analysis of new safeguarding issues and emerging threats 
  • learning is promoted and embedded in a way that local services can become more reflective and implement changes to practice 
  • information is shared effectively to facilitate more accurate and timely decision making for adults, children and their families. 

How we use your information 

We carry out work to safeguard and promote the welfare of adults and children in Solihull. This work includes: 

  • conducting Local Child Safeguarding Practice Reviews when a child dies or is seriously harmed and abuse and/or neglect is suspected  
  • conducting Safeguarding Adult Reviews when an adult with care and support needs dies and abuse or neglect is suspected, or an adult is still alive but it is suspected they have experienced serious abuse and neglect and there are concerns about how the Safeguarding Adults Board or members of it worked together to safeguard the adult 
  • providing multi-agency training and development to staff on safeguarding practice 
  • evaluating and quality assuring the effectiveness of the local multi-agency safeguarding response by partner agencies 
  • communicating to professionals and the public 

In order to deliver this work, we sometimes need to collect personal information. The sections below explain how we use your information in each of the areas. 

Local Child Safeguarding Practice Reviews, Safeguarding Adult Reviews and other quality assurance: 

Part 3 of the Child Safeguarding Practice Review and Relevant Agency (England) Regulations 2018 and Working Together 2018 statutory guidance requires local safeguarding partners to undertake reviews of cases in specific circumstances where there is potential for identifying improvements to safeguard and promote the welfare of children. These specific circumstances include where a child has died or been seriously harmed, and abuse or neglect is known or suspected. 

The Care Act 2014, sections 44(1), (2) and (3), requires that a Safeguarding Adult Review (SAR) is undertaken where an adult with care and support needs has died or suffered serious harm, and it is suspected or known that the cause was neglect or abuse, including self-neglect, and there is concern that agencies could have worked better to protect the adult from harm. Under section 44(4) a SAR can be undertaken in other cases concerning adults with care and support needs. 

For these reasons we collect the following information: 

Child/Children or adult subject to the review: 

  • name of child/children or adult 
  • date/s of birth 
  • date/s of death (if applicable) 
  • date/s of critical incident 
  • home address/es 
  • ethnic origin/s 
  • are they subject to a Child Protection Plan/Section 42 Enquiry and/or in receipt of other services? 
  • whereabouts at time of critical incident 
  • carer/s at time of critical incident 

Family: 

  • name/s 
  • relationship to the child/ren 
  • date of birth/s 
  • address/es 
  • legal status and/or current criminal proceedings 
  • ethnic origin/s 
  • is/was subject of a Child Protection Plan/Section 42 Enquiry and/or in receipt of other services 

We will also request chronologies of the child’s/adult’s life from partner agencies if necessary. 

We will share this information with: 

  • all our partner agencies (i.e. police, local authority children’s services/adult social care, health etc.) to check for their involvement with the family 
  • other identified local safeguarding children partnerships or safeguarding adult boards and their partners to check for involvement 
  • the membership of sub groups established to consider the case for review 
  • lead reviewers for the case when appointed to undertake the review 
  • review team for the case 
  • practitioners who have/had involvement with the family and have agreed to contribute to the review (confidently is stressed). 

It is statutory requirement to publish the findings from the Local Child Safeguarding Practice Reviews and all reports are fully anonymised to protect the identity of the family members involved. Safeguarding Adults Reviews (SARs) do not have to be published but Safeguarding Adults Boards’ (SABs) annual reports must include details of SARs in progress and the findings and recommendations of completed reviews. All reports are fully anonymised to protect the identity of the individual and family members involved. 

Other quality assurance processes we undertake may involve the collection of additional personal information, special category data, data on linked individuals (familial and extra-familial) from a range of multi-agency partners. This data is collected and analysed to ensure the safeguarding and welfare arrangements for adults, children and young people are effective, to evaluate integrated working, and quality assure services provided in Solihull, identifying gaps and supporting policy. 

Learning and development: 

For the purpose of learning and development opportunities we ask you for the following information when you book a course: 

  • name 
  • job role, organisation, and sector 
  • contact details (i.e. email address, telephone number, and address) 
  • budget codes and/or purchase order number (if applicable) 
  • dietary or other requirements (face-to-face courses only) 

The following information is held for 5 years after the course dates for the purpose of anonymous learning and development reports and as a record of when people attend training: 

  • name 
  • job role, organisation, and sector 
  • email address 

Communications: 

If you sign up to receive communications from us (newsletters, updates, campaigns, and event details) we will collect and store your name, organisation, and email address. This information will not be shared outside of the organisation. Your details will be stored until you request to no long receive communications, in which case they will be deleted from the system. 

Disclosing your information 

We may pass on your personal information if we have a legal obligation to do so, or if we have any other arrangements. This includes exchanging information with other public sector organisations. 

Report concerns 

If you have a concern about the way your information is being used, we ask that you raise your concerns with us in the first instance by emailing lscp@solihull.gov.uk or ssab@solihull.gov.uk   

 

If you would like to make a formal complaint or compliment, please: 

  • Email at candacomplaints@solihull.gov.uk 
  • Phone on 0121 704 8296 
  • Write to the Children’s and Adults Complaints Team, The Council House, Manor Square, Solihull, B91 3QB. 

 

Alternatively, you have a right to contact the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body set up to uphold information rights. 

Contact details for the ICO are as follows: 

Telephone: 03000 123 1113 

Address: Information Commissioner’s Officer (Head Office), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.