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Learning and Development

Aimed at: Staff and volunteers who have contact with adults with care and support needs

Objective: To raise awareness of the different types of abuse adults with care and support needs can experience, who abuses, where abuse can take place and how to report concerns

Learning Outcomes:

When you have completed this e-learning programme, you will have:

  • Explored the key definitions and terminology surrounding safeguarding adults work
  • Explored the different types of adult abuse as defied in the Care Act 2014
  • Know how to raise a concern if you suspect an adult is at risk of abuse or harm

Safeguarding Adults Awareness E-Learning – Level 1

As part of Safeguarding Adults Week 2021 SSAB joined up with local partners and Research in Practice to provide this webinar.

The session was presented by Dez Holmes, director of Research in Practice.

The session covered:

  • What is transitional safeguarding
  • What this means in practice
  • Embedding this approach into practice
  • The importance of language

As part of Safeguarding Adults Week 2021 SSAB joined up with local partners and Care Quality Commission to provide this webinar.

This bite size training provided is based on the latest guidance from CQC on organisational abuse in care homes and institutions, and is based on learning from the experiences at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other institutions that failed to protect those in their care.

The session covered:

  • What led to their work on closed cultures?
  • What is a closed culture?
  • What are the risk factors?
  • How to identify a closed culture.
  • What are the warning signs?
  • What are the right questions to ask and at what time to ask them?
  • What should the response be?

This followed on from a session CQC provided during Safeguarding Adults Week 2020, which you can watch on YouTube by clicking here. 

You can access the presentation on Google Docs, by clicking here 

As part of a series of webinars produced across the West Midlands region by Safeguarding Adults Boards, SSAB joined up with RSVP to learn more about supporting survivors by being trauma responsive.

This included:

  • Exploring the prevalence of sexual violence, harassment and abuse
  • Myths surrounding sexual violence and abuse
  • Victim blaming attitudes and language
  • Examining the physical and emotional impact of trauma
  • Reflecting on the basic principles of ‘trauma-informed’ practice
  • Understanding ways of supporting survivors in a trauma responsive way


As part of World Elder Abuse Awareness Day (15th June) SSAB held a webinar alongside Birmingham and Solihull Women’s Aid on ‘Domestic Abuse & Older Women’.

This was an interactive and informative session covering:

  • Myth busting around domestic abuse and older women
  • Some of the barriers to accessing support
  • How to ask direct questions
  • What is important to older survivors of domestic abuse
  • Anonymised examples from Women’s Aid’s work with older survivors


Shropshire and Telford & Wrekin Council provided this webinar to the West Midlands region.

It is 2 hours long and covers 3 presentations on the following topics:

  • Learning from Michael Preston Shoot’s analysis of Safeguarding Adult Reviews focusing on self-neglect
  • The case of Mrs M – Shropshire Council case
  • Assessing mental capacity in complex situations

A Q&A session followed.


This is a list of external free training resources to support frontline workers with their continued learning and development.

The topics cover a number of topics including aspects of the safeguarding process, assessing capacity from a distance and supporting victims of domestic abuse.

The resources are split into introductory level, which are more suited to people new to the work of safeguarding adults, and experienced level which are more tailored to people with knowledge and experience in safeguarding adults.

Free Online Training Resources

This basic module is aimed at those volunteers who come into contact with adults at risk. Safeguarding is everyone’s responsibility and by working through this workbook it will help you understand your role in safeguarding adults at risk of abuse and neglect.

Please remember this workbook is not a comprehensive guide and you should also familiarise yourself with your organisation’s safeguarding policy and procedures.

Safeguarding Adults Workbook

Friends Against Scams

This E-Learning programme has been put together by the Friends Against Scams

Learning Outcomes:

  • Types of scams
  • How to spot a victim
  • Spot the signs
  • Top tips – How to protect yourself and others
  • Reporting scams

Become a Friend Against Scams by completing the Online Learning course, then “Take a Stand Against Scams” (friendsagainstscams.org.uk)

This E-Learning programme has been put together by  the Home Office

Objective: To provide an overview of Female Genital Mutilation (FGM) and professionals’ safeguarding responsibilities in FGM cases

Learning Outcomes:

  • Understand what FGM is and distinguish the four types of FGM
  • Identify key health risks and consequences of FGM
  • Identify who is at risk of FGM and describe key indicators
  • Be aware of your role in preventing FGM and supporting those who have undergone FGM

Registration – Enable (vc-enable.co.uk)

This is a Government and Virtual College E-Learning programme

Objective: To provide an awareness of forced marraiges and how to respond

Learning Outcomes:

  • Recognise the warning signs
  • Take the right actions to help protect the potential victim
  • Co-operate effectively with other agencies

Registration – Enable (vc-enable.co.uk)

This E-Learning programme has been put together by the Home Office.

The Prevent awareness eLearning has recently been refreshed. This includes updates to reflect the recommendations from the Parsons Green review, updated information following the change in threat and attacks of 2017, and new case studies.



This E-Learning programme has been put together by the Home Office.

The training is for anyone who has been through the Prevent awareness eLearning or a Workshop to Raise Awareness of Prevent (WRAP), and so already has an understanding of Prevent and of their role in safeguarding vulnerable people.

The training follows on from the Prevent awareness training (available above) which introduces users to the NOTICE-CHECK-SHARE procedure for evaluating and sharing concerns relating to radicalisation. The package shares best practice on how to articulate concerns about an individual, and ensure that they are robust and considered.

It is aimed at anyone who may be in a position to notice signs of vulnerability to radicalisation and aims to give them confidence in referring on for help if appropriate. It is also designed for those (for example line managers) who may receive these referrals and have to consider how to respond, whether that be establishing more context, or reaching out to partner agencies for support

Welcome (prevent.homeoffice.gov.uk)

This E-Learning programme has been put together by the Home Office.

This training package is for anyone who may be asked to contribute to, sit on, or even run a Channel Panel.

It is aimed at all levels, from a professional asked to input and attend for the first time, to a member of staff new to their role and organising a panel meeting. It covers both an introduction to what Channel is, how it operates in the user’s region, and how to organise a Channel Panel for the first time. In response to feedback, it also covers information sharing, including how, when and with whom to share information of a Channel case. A link to the Channel Panel training is below.

OVERVIEW (prevent.homeoffice.gov.uk)